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RBI Compliant Services
📅 Last Updated: May 12, 2026

Our Commitment to Regulatory Compliance

CIBIL Repair operates in full compliance with the guidelines issued by the Reserve Bank of India (RBI), the Banking Ombudsman Scheme, and the Consumer Protection Act, 2019. We are committed to maintaining the highest standards of transparency, data protection, and ethical business practices in the credit repair industry.

✅ Registration & Licensing: CIBIL Repair is registered as a credit consultancy and education service provider. We operate strictly within the legal framework established by RBI and comply with all applicable regulations for credit counseling and dispute resolution services. Our operations are audited regularly to ensure continued compliance.

Key Compliance Areas

Data Protection

We comply with the Digital Personal Data Protection Act, 2023 and RBI guidelines on customer data handling. Your personal information is encrypted and never shared without consent.

Credit Repair Services

Our services are provided as credit consultancy and education, in full compliance with RBI regulations. We do not engage in any deceptive or unfair trade practices.

Transparent Pricing

All fees are disclosed upfront with no hidden charges, as required by consumer protection laws. You will never be surprised by unexpected costs.

Dispute Resolution

We have a formal grievance redressal mechanism in accordance with RBI guidelines. Your complaints are addressed within 15 business days.

RBI Guidelines We Follow

Credit Information Companies (CICs) We Work With

TransUnion CIBIL

India's leading credit information company. We file disputes directly with CIBIL on your behalf.

Experian

Global credit reporting agency operating in India. We handle Experian disputes professionally.

Equifax

International credit bureau with RBI approval. We manage Equifax credit report disputes.

CRIF High Mark

RBI-approved credit information company. We handle CRIF dispute resolution as well.

Your Rights Under RBI Guidelines

Free Credit Report

Right to access your credit report once per year for free from each Credit Information Company.

Right to Dispute

Right to dispute inaccurate, outdated, or fraudulent information in your credit report.

Timely Resolution

Right to know the status of your dispute within 30 days of filing.

Escalation Rights

Right to escalate unresolved complaints to the Banking Ombudsman or Consumer Court.

Grievance Redressal Mechanism

📞 Grievance Officer Contact:

  • Email: contact@cibilrepair.in
  • Alternate Email: info@cibilrepair.in
  • Phone: +91 87094 55441
  • Response Time: Within 15 business days
  • Escalation Window: If unresolved within 30 days, escalate to Banking Ombudsman

Escalation Process

Regulatory Disclosures

📢 IMPORTANT DISCLOSURES:

  • We are not affiliated with any bank, financial institution, or credit bureau.
  • Our services are provided on a "best effort" basis with no guaranteed outcomes.
  • We do not charge any upfront fees for dispute filing without your explicit written consent.
  • All client funds are handled through secured payment gateways compliant with RBI norms.
  • We maintain an internal register of complaints as required by law.
  • We do not promise removal of accurate negative information from your credit report.
  • Credit score improvement depends on multiple factors including your overall credit behavior.

Banking Ombudsman Scheme

The Banking Ombudsman Scheme is a dispute resolution mechanism established by RBI for resolving complaints related to banking services. You may approach the Banking Ombudsman if:

Banking Ombudsman Contact: Visit www.rbi.org.in for the Banking Ombudsman in your region.

Consumer Court Information

Under the Consumer Protection Act, 2019, you have the right to file a complaint with the appropriate Consumer Disputes Redressal Forum (Consumer Court):


🔍 Last Compliance Audit: April 2026 | Status: Compliant | Next Audit: October 2026

📋 Grievance Register: Maintained as per RBI guidelines | Available for inspection upon request